Command Center

Top bar, Link panel and compass

The four Link buttons: Each shows how your phone can reach the outside world. The light in the corner tells you the status: Green: connected · Red: no connection · Blue: tap for options

HELP Command Center, clock and date

Shows the current time and date on your phone.

Switch

Changes to the Seek HELP Center page.

Wi-Fi and Cell

Show whether you are online through Wi-Fi or mobile data. Tap either one for a short summary of your connection and what HELP is doing about it.

Sat

Opens your satellite texting options for when there are no cell towers.

Radio

Explains how to hear official alerts on NOAA Weather Radio and local AM/FM stations.

Test offline mode

Practice switch. Tick it to see exactly what HELP shows with no signal. Untick it to go back to normal.

Wellness checks status line

Shows whether you're connected to HELP's check-in service, or a warning for your area. Tap it to open Wellness checks and privacy.

Heading (compass)

Tap once to start. The red needle points north and the number is the direction you're facing. On iPhone, allow Motion access when asked. If it says "No reading", move the phone in a figure 8.

Top bar, Link panel and compass screenshot

Alerts and your current situation

Weather alert ticker

Scrolls National Weather Service alerts for where you are. The tag on the left tells you how fresh: LIVE = received just now · SAVED = last alerts received, shown when you're offline · STORED = nothing saved yet

Guidance ticker

Short safety reminders stored on your phone, always available.

My current situation: eight hazard buttons

Tap the one that matches what's happening to you: Volcano, Hurricane, Wildfire, Tsunami, Flood, Mudslide, Quake (earthquake) or Nuclear. It lights up in amber and opens that hazard's Do now checklist.

Automatic selection

When you're connected to HELP and an official warning is issued for your area, HELP selects the matching hazard for you.

Alerts and your current situation screenshot

Location, street camera and map

Coordinates

Your exact position as latitude and longitude. Tap to get a fresh GPS fix; the coordinates are also copied so you can paste them into a message. The line underneath says where they came from and when.

Send my location

Opens a ready-written text to your contacts with your coordinates.

Street cam

A live picture from the state traffic camera at the Kahului Airport OGG intersection, so you can see conditions in the center of town. It refreshes every 30 seconds with a LIVE tag. With no signal it keeps the last picture with a SAVED tag and its time. Tap it to open all Hawaii traffic cameras on GoAkamai.

Nearby help · works offline

A radar-style map with you in the center. Colored dots are shelter sites, hospitals, clinics, police and fire stations; rings show distance in miles. The dashed line points to the nearest shelter site, named underneath with its distance and direction. Once the compass is on, a shaded wedge shows which way you're facing and the line underneath says how far to turn. Tap the map to open Google Maps when you have signal.

Tip: Shelter sites are places Maui County has used before. A shelter is open only when the county announces it, so check official alerts before you go.

Location, street camera and map screenshot

Bottom bar

The bar along the bottom of the Command Center is always within reach of your thumb.

Do now

Opens the checklist for the hazard you've selected.

Shelter

Opens Nearest help, showing the closest shelter sites first.

Talk

Opens Talk to someone now: spoken guidance, a Good-Neighbor volunteer, or 911.

Call 911

Opens a screen with a Call 911 button that hands the number to your phone's dialer. You place the call yourself.

My info

Opens My information.

Note: If the Call 911 button does nothing: Some phones and browsers block it. Dial 911 yourself. With no signal, you may be able to text 911, or use your phone's Emergency SOS by satellite; the link on this screen explains how.